Front Office & Guest Services Intern

RMC Asia logo

at a 4-Star Hotel by Marriott International

in Phuket, Thailand

DESCRIPTION

RMC Asia, representing Marriott International in Phuket, is recruiting front office & guest services interns! This program is a part of Cultural Exchange Programs by RMC Asia (hospitality internships, management training, and contractual positions in top hotels and resorts across Asia). As a participant, you will gain the chance to learn from and work with industry experts, all while exploring the beauty of Phuket, Thailand. Apply to kickstart your journey!

FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity

Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.

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