Front Office Intern

hyatt hotels & resorts

A 5-Star Resort by Hyatt Hotels & Resorts

Abu-Dhabi, United Arab Emirates

DESCRIPTION

A 5-Star Resort by Hyatt Hotels & Resorts is in search of young and talented interns to join their Food & Beverages team which is known for its outstanding world-class services. The hotel is only 15 minutes away from the airport and in the immediate vicinity of most key attractions such as Marina Mall, The Galleria, World Trade Centre and Abu Dhabi Mall. This is a rare opportunity to learn new skills, ramp up existing ones and accelerate your career in the hospitality industry. Join Hyatt Hotel & Resorts — Discover your true potential!

FRONT OFFICE – RESPONSIBILITIES

  • Greet visitors warmly; demonstrate high levels of customer service
  • Perform check-in & check-out procedures
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Processing guest payments.
  • Respond to customer queries via phone or email
  • Understand all hotel room categories, room rates, packages, and promotions
  • Communication with all departments to fulfil guest requests
  • Handle complaints & diffuse conflict or tense situations with guests.
  • Other related duties in the Front Office department.

PROGRAM BENEFITS

  • Provided accommodation option
  • Lodging benefits (i.e. meals, transportation, uniform, laundry)
  • Visa sponsorship
  • Monthly allowance ($250-700)
  • Arrival support (airport pick up, housing arrangement)
  • Personal leave/vacation (usually granted to participants of 12-month internships)
  • Recruitment opportunity by the host
  • An unforgettable educational travel experience!

GENERAL REQUIREMENTS

  • 18 years old and above 
  • Studying or recently graduated (within last 24 months) 
  • School, college or university endorsement 
  • Conversational English 
  • Clean criminal record
  • No drug abuse

Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.

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