Intern in Front Office

DESCRIPTION

Take the next step in your hospitality career with RMC Asia’s Cultural Exchange Program! Experience hands-on training at Mandarin Oriental in Taiwan, where you’ll join the Front Office team of a prestigious luxury hotel.

This opportunity is part of a wider network of placements throughout Asia, offering qualified candidates the chance to grow in world-class hospitality destinations. Apply today and begin your international journey in hospitality!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

● Coordination with Educational Institutions
● Resume Preparation
● Matching & Interview Arrangements
● Hiring Interview Coaching
● Host Organization Placement & Verification
● 1-on-1 Support
● Pre-departure & Arrival Assistance
● Insurance & Travel Support
● Visa & Consular Services
● Ongoing Program Support
● Program Completion Assistance

ON-BOARD BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

• 18 – 35 years old
• Enrolled students at a college or university 
• Relevant background preferred
• Conversational English