Contractual Position in Front Office

DESCRIPTION

RMC Asia is representing the Accor in the United Arab Emirates to recruit aspiring students for their Front Office position! Explore the opportunity to work in the Front Office at Accor in the United Arab Emirates, brought to you by RMC Asia’s Cultural Exchange Programs. Gain first-hand experience in an international hotel, participate in unique cultural exchanges, and discover the cosmopolitan hub of Dubai, United Arab Emirates. Apply today to start your journey!

In the United Arab Emirates (UAE), modern skyscrapers rise alongside historic sites, offering a rare combination of modern innovation and traditional Arabian culture. The Emirates’ world-renowned hotels, vibrant cities, and rich heritage create an environment where new experiences and timeless traditions coexist in one of the wealthiest economies in the world.

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

• 22 – 39 years old
• Minimum 12 months of related experience
• English proficiency
• Good customer service and communication skills
• Relevant educational background
• Technical expertise