Contractual Position in Front Office

DESCRIPTION

Unlock your potential in the hospitality field by joining RMC Asia’s Cultural Exchange Program. This exciting Front Office role at Hyatt Hotels Corporation in the United Arab Emirates offers real-world exposure within a luxury hotel, perfect for developing essential industry skills.

As part of a broader program, applicants may also be considered for placements across Asia’s leading hospitality destinations. Begin your professional growth on an international scale, submit your application today!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

● Coordination with Educational Institutions
● Resume Preparation
● Matching & Interview Arrangements
● Hiring Interview Coaching
● Host Organization Placement & Verification
● 1-on-1 Support
● Pre-departure & Arrival Assistance
● Insurance & Travel Support
● Visa & Consular Services
● Ongoing Program Support
● Program Completion Assistance

ON-BOARD BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

• 22 – 39 years old
• Minimum 12 months of related experience
• English proficiency
• Good customer service and communication skills
• Relevant educational background
• Technical expertise