Contractual Position in Front Office

DESCRIPTION

Take the next step in your hospitality career with RMC Asia’s Cultural Exchange Program! Experience hands-on training at Media One Group in the United Arab Emirates, where you’ll join the Front Office team of a prestigious luxury hotel.

This opportunity is part of a wider network of placements throughout Asia, offering qualified candidates the chance to grow in world-class hospitality destinations. Apply today and begin your international journey in hospitality!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

• Counseling & Program Selection
• Resume Preparation
• Hiring Interview Coaching
• Matching & Interview Arrangements
• Introduction to Host Organizations
• Host Organization Placement & Verification
• Host Relationship Development
• 1-on-1 Support
• Insurance & Travel Support
• Visa & Consular Services
• Pre-departure Orientation
• Arrival Assistance
• Ongoing Program Support
• Program Completion Assistance

ON-BOARD BENEFITS

• Accommodation
• Visa sponsorship
• Monthly allowance
• 2 – 3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Group insurance / Medical insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

GENERAL REQUIREMENTS

• Minimum 2 years of related experience
• Minimum high school diploma
• English proficiency 
• Good customer service and communication skills 
• Technical expertise
• Reference letter from previous employers