Front Office & Guest Services Intern
at a 5-Star Hotel by Hansar Hotels & Resorts
in Bangkok, Thailand
- Location: Bangkok, Thailand
- Host: A 5-Star Hotel by Hansar Hotels & Resorts
- Department: Front Office
- Intake: August 2024 onwards
- Duration: 6 months
- Starting: As soon as possible
- Posted: August 7, 2024
DESCRIPTION
RMC Asia is representing the Hansar Hotels & Resorts in Thailand to recruit aspiring students for their front office & guest services internship! This internship opportunity is a part of the Cultural Exchange Programs by RMC Asia (hospitality internships, management training, and contractual positions in Asia). Participants will get to experience working in an international hotel first-hand, indulge in unique cultural exchanges, and enjoy the multicultural city of Bangkok, Thailand. Seize this opportunity by applying today!
FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES
● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students only
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
