Front Office & Guest Services Intern
at a 5-Star Hotel by Hyatt Hotels & Resorts
in Doha, Qatar
- Location: Doha, Qatar
- Host: A 5-Star Hotel by Hyatt Hotels & Resorts
- Department: Front Office
- Intake: August - October 2024
- Duration: 6 - 12 months
- Starting: As soon as possible
- Posted: July 9, 2024
DESCRIPTION
The RMC Asia team is searching for interns to join the front office & guest services internship at Hyatt Hotels & Resorts! This internship is one of the program options in RMC Asia’s Cultural Exchange Programs, along with management training and contractual position opportunities in renowned hotels and resorts across Asia. Joining this internship means gaining experience from experts and exploring what Qatar has to offer for you; so seize the opportunity by applying today!
FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES
● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
