- Location: Bangkok, Thailand
- Host: A 4-Star Hotel by Frasers Hospitality
- Department: Front Office
- Intake: June - September 2024
- Duration: 6 months
- Starting: As soon as possible
- Posted: June 19, 2024
DESCRIPTION
RMC Asia is searching for guest relations interns to join a 4-star hotel by Frasers Hospitality in Bangkok, Thailand! This internship program is part of RMC Asia’s Cultural Exchange Programs, offering an array of internships, management training, and contractual positions in hotels and resorts across Asia, serving as a pathway to a successful future career in the international hospitality industry. Apply now!
GUEST RELATIONS – RESPONSIBILITIES
● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students only
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
