Guest Relations Intern

DESCRIPTION

RMC Asia is recruiting guest relations interns at multiple 5-star hotels by Marriott in Doha, Qatar! This opportunity is part of the Cultural Exchange Programs by RMC Asia, which provides a range of internships, management training, and contractual positions in hotels and resorts throughout Asia. Here, you’ll play an important role in the global hospitality industry, all while relishing the vibrant culture of Qatar. Seize the opportunity and submit your application today!

GUEST RELATIONS – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity