- Location: Hong Kong
- Host: A 5-Star Hotel by The House Collective
- Department: Front Office
- Intake: September - November 2024
- Duration: 6 months
- Starting: As soon as possible
- Posted: August 7, 2024
DESCRIPTION
On behalf of The House Collective’s 5-star hotel in Hong Kong, RMC Asia is recruiting guest relations interns to join the hotel’s team! As part of our Cultural Exchange Programs (hospitality internships, management training, and contractual positions in Asia), this internship offers various benefits for participants, including access to the international job market, networking opportunities, professional development, and valuable cultural exchanges. Get started and apply now!
GUEST RELATIONS – RESPONSIBILITIES
● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department
PROGRAM BENEFITS
● Housing arrangements
● Visa sponsorship
● Monthly allowance
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students in college or university
● Mandatory college or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
