Intern in Front Office

DESCRIPTION

RMC Asia is partnering with Meliá Hotels International in Vietnam to recruit motivated students for their Front Office internship! As part of our Cultural Exchange Programs, this role allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the diverse and bustling island of Hanoi, Vietnam. Apply now to take advantage of this opportunity!

Vietnam is a country of diverse landscapes and deep cultural heritage. From its lively cities to the tranquil countryside, the Southeast Asian nation offers a wide range of experiences. As its hospitality industry grows, Vietnam remains a place where tradition meets opportunity, making it an exciting destination for exploration and development.

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● 18 – 35 years old
● Enrolled students at a college or university
● Relevant background preferred
● Conversational English`