Intern in Front Office

DESCRIPTION

RMC Asia is representing Meliá Hotels International in Vietnam to recruit aspiring students for their Front Office internship! Explore the opportunity to intern in the Front Office department, brought to you by RMC Asia’s Cultural Exchange Programs. Gain first-hand experience in an international hotel, participate in unique cultural exchanges, and discover the historical city of Hanoi, Vietnam. Apply today to start your journey!

Vietnam is a country of diverse landscapes and deep cultural heritage. From its lively cities to the tranquil countryside, the Southeast Asian nation offers a wide range of experiences. As its hospitality industry grows, Vietnam remains a place where tradition meets opportunity, making it an exciting destination for exploration and development.

INTERN IN FRONT OFFICE – RESPONSIBILITIES

● Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
● Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
● Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
● Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
● Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● 18 – 35 years old
● Enrolled students or graduates at a college or university
● Relevant background preferred
● Conversational English