Intern in Front Office

DESCRIPTION

Elevate your professional journey through RMC Asia’s Cultural Exchange Program, designed to provide immersive, practical experience in the hospitality industry. At Rotana Hotels & Resorts in the United Arab Emirates, you’ll be placed in the Front Office, working alongside seasoned professionals in a high-end hotel setting.

More positions are also open across Asia’s top luxury hotels, offering a range of pathways for eligible applicants. Don’t miss the chance to build a global career foundation, apply now!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

• Counseling & Program Selection
• Coordination with Educational Institutions
• Resume Preparation
• Hiring Interview Coaching
• Matching & Interview Arrangements
• Introduction to Host Organizations
• Host Organization Placement & Verification
• Host Relationship Development
• 1-on-1 Support
• Insurance & Travel Support
• Visa & Consular Services
• Pre-departure Orientation
• Arrival Assistance
• Ongoing Program Support
• Program Completion Assistance

ON-BOARD BENEFITS

• Accommodation
• Visa sponsorship
• Monthly allowance
• 2 – 3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Group insurance / Medical insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

GENERAL REQUIREMENTS

• Up to 35 years old 
• Enrolled students (vocational, college, University) of any major
• Recent graduates within 2 years of any major
• Reference letter from school, college, or university
• Conversational English