DESCRIPTION

The RMC Asia team is recruiting guest relations interns on behalf of Meliá Hotels & Resorts’ 5-star resort in Hanoi, Vietnam! The program is a part of RMC Asia’s Cultural Exchange Programs: a variety of internships, management training, and contractual positions across Asia’s top hotels and resorts, offering a growth journey for participants through practical work experience and unique cultural exchange in Vietnam. Don’t miss out – apply by sending your resume today!

GUEST RELATIONS – RESPONSIBILITIES

● Review arrival lists to welcome guests
● Attend to special guests (e.g. VIPs) and answer their inquiries
● Provide information about hotel services, amenities, areas, and venues
● Anticipate guest needs and build rapport with customers
● Address customer complaints
● Record information in the logbook daily
● Ensure compliance with health and quality standards
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Travel and health insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students only
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity

DESCRIPTION

On behalf of Avana in Hoa Binh, Vietnam, RMC Asia is searching for skilled F&B service & bar operations interns to join Avana’s 5-star resort! As a part of Cultural Exchange Programs by RMC Asia (internships, management training, and contractual position opportunities across Asia’s luxury hotels and resorts), this program invites you to immerse yourself in the international hospitality industry, collaborate with professionals, and experience the cultural abundance of Vietnam simultaneously. Don’t miss out; apply now!

F&B SERVICE & BAR OPERATIONS – RESPONSIBILITIES

● Greet customers and answer their questions about menu items
● Take food or drink orders from customers
● Serve food and drinks to customers at a counter, at a stand, or in a hotel room
● Clean assigned work areas, dining tables, or serving counters
● Set tables or prepare food trays for new customers
● Learning and practicing proper drink-mixing techniques and cocktail recipes
● Assisting in inventory management, including monitoring stock levels, placing orders, and restocking supplies
● Maintaining cleanliness and organization of the bar area, including bar equipment and glassware
● Interacting with customers, taking orders, and providing friendly and efficient service

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Travel and health insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students only
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity