Front Office & Guest Services Intern
at a 5-Star Hotel by Salil Hospitality
in Bangkok, Thailand
- Location: Bangkok, Thailand
- Host: A 5-Star Hotel by Salil Hospitality
- Department: Front Office
- Intake: April - June 2024
- Duration: 6 - 12 months
- Starting: As soon as possible
- Posted: April 17, 2024
DESCRIPTION
RMC Asia, representing Salil Hospitality, is seeking front office & guest services interns to join Salil Hospitality’s 5-star hotel in Bangkok, Thailand. This opportunity is part of the Cultural Exchange Programs by RMC Asia, which offers opportunities for internships, management training, and contractual positions in hotels and resorts across Asia. Craft your journey in the global hospitality industry while embracing the vibrant culture of Thailand — send your application today!
FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES
● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support (airport pick-up)
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.