Front Office & Guest Services Intern

DESCRIPTION

RMC Asia is currently in search of interns to join the front office & guest services internship at The Cocoon Collection in the Maldives! This compelling opportunity is part of RMC Asia’s Cultural Exchange Programs, which provide various internships, management training, and contractual positions at hotels and resorts across Asia. Being a participant in this program means gaining access to work with industry professionals, experiencing luxury hospitality, and immersing yourself in the mesmerizing archipelago of the Maldives. Take the initiative by applying now!

FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● On-site accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Uniform with laundry service
● Medical insurance
● Arrival support (airport pick-up)
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity